Pioneers in Email Marketing since 2003

Customer Support Beyond Assistance: Relentless Support

With an experience that began in 2003 as pioneers in email marketing, we have learned that technology without support is incomplete. Through our concept of Relentless Support, we transform technical support into a competitive advantage for your business. We are the team that doesn't stop until your campaigns deliver the expected results.
20+
Years of experience
250K+
Campaigns sent annually
30%
Average sales growth
5+
Average customer years

Customer Support

We work with the largest companies in Romania, with almost every leader in their field of activity. The experience of working with these companies, implementing complex campaigns are often unparalleled lessons.

We manage the largest databases in Romania and are the only constant providers of research in the field, our proposals are based on numbers.
12+
Years with clients

Focus to deliver "substance over flash"

Exceptional customer support. We have been working with clients for more than 12 years, and the average client in our portfolio is more than 5 years old.
We can help you with:
Clearly defining the objectives pursued and implementing the entire email marketing program
Creating successful campaigns together
Ensuring that customer data and information are managed correctly
Analyzing and interpreting campaign results
Identifying the problems that caused the failure in order to eliminate them
Maximizing the elements that improved the results of a campaign
Explore all the solutions on the Customer Success Platform.
Lead Management
Promotion Management
Database Growth Tools
Mobile Communication
Sales Analysis
Creative Services
Frequently asked questions

What does the concept of "Relentless Support" offered by White Image mean?

"Relentless Support" is White Image's commitment to not stopping until your campaigns deliver the expected results. Beyond classic technical support, the team becomes a strategic partner that uses the experience accumulated since 2003 to the present to transform technology into a real competitive advantage for your business.

How does the White Image experience influence the success of campaigns?

With the management of some of the largest databases in Romania and over 250,000 campaigns sent annually, recommendations are based on real data and case studies, not assumptions. The experience gained in collaborating with market leaders from various industries is directly translated into the optimization of marketing strategies.

What results can I get from collaborating with the Customer Support team?

White Image clients experience, on average, a sales increase of approximately 30%. The approach is oriented towards "substance over flash", which means focusing on real performance, not on one-off interventions or superficial solutions.

How does the support team help with database management?

The team ensures that customer data and information are properly structured and used efficiently. Support is provided in defining objectives, implementing email marketing programs, and maintaining data quality, essential elements for precise and efficient targeting.

What happens if a campaign doesn't perform?

Each campaign is analyzed in detail to identify the causes that led to below-expected results. The team then adjusts the strategy and optimizes relevant elements so that performance is progressively improved from one campaign to the next.
Let's talk!
Fill out the form and a specialist from our team will contact you as soon as possible.
Address
Siriului Street No. 42-46, 3rd floor, (Aviation District)
District 1, Bucharest, Romania
Program
09:30 - 18:00, Monday - Friday
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